Terms & Conditions

Methods of Payment

We accept payment via PayPal, Bank Transfer and Cash on Delivery / Collection.

Delivery

We will normally send your order to you within 30 days. We will contact you if we are unable to deliver your chosen product(s) within this time. Should you place an order for an out of stock product you will be informed immediately.

Contacting us

If you need to contact us, please email us using info@pricesspices.com. Alternatively, you can call us on 07779 243886

Returns Policy

As a consumer you have the right to change your mind. If you decide to return any product(s) you will need to contact us via email (info@pricesspices.com) or by phone call on 07779 243886 within 14 days of receiving your order. From the point of contacting us you then have a further 14 days to return your goods to us. Only product(s) that are in their original sealed packaging are able to be returned, reference regulation 28 of ‘The Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013. Once we are in receipt of the unopened goods we will arrange a refund. Prices Spices Ltd are not liable for any postage or packaging incurred. The refund to the customer will then take place within 14 days after receiving the returned goods.

If an order is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery and the cost of the return delivery back to us. If the customer has refused delivery in order to cancel the order without informing us and the item is returned to us, the customer is liable for the cost of the delivery and the cost of the return delivery back to us.

Links

While care is taken over any links to other sites we have no control over their content and cannot accept responsibility for them.

The Rest

All products and services are subject to availability and we give no guarantee in this regard.

Images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the permission of their respective owner(s).

Recipes for using the products on this website are protected by copyright and may not be reproduced or appropriated in any manner without the permission of their respective owner(s).

We reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure you are aware of the latest terms and conditions. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.

These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

Pricing

In the event a wholesale order is placed and the order is under the minimum initial order value or minimum re-order value a 25% surcharge will be added to the current wholesale price. One order constitutes an order placed for delivery at one location. Order value is the wholesale rate displayed on the wholesale price list and excludes shipping costs.

Availability

Unless otherwise specified, the products described in this website are available only to UK residents (excluding the Channel Islands and Isle of Man). The information on this website is not directed at anyone other than UK residents and applications from others may be subject to additional postage fees. Prices Spices makes no representation that any product referred to on the website is available in other locations. The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Complaints

If you are not satisfied with a purchase made via a retailer, online or at a food festival please contact us via email at info@pricesspices.com or on the phone 07779 243886. If you are unable to speak with us directly please leave a message with clear details and we will get back to you. All complaints will be addressed within 14 days.

Company Details

This website is the property of Prices Spices Ltd, 28 Kinross Road, Leamington Spa, Warwickshire, CV32 7EF. Registered in England and Wales, company number 06008825. VAT No. 300 3894 33